Privacy Policy syarikat77

1 Introduction & Scope of Privacy Policy

Syarikat77 ("we", "Platform", or "syarikat77") operates an online casino platform accessible via syarikat77.pro and our official mobile app for Android and iOS. In operating this platform, we collect and process various types of personal data from our users. This Privacy Policy has been drafted to explain our data handling practices in a clear and transparent manner.

This policy applies to all individuals who access or use the syarikat77 platform, including unregistered visitors, registered members, and former members. It covers all data collected via the website, mobile app, Live Chat, email, and all other official syarikat77 communication channels.

Syarikat77 acts as the data controller for personal information collected from users of our platform. This means we are fully responsible for determining the purposes and methods of processing your personal data, and we take this responsibility very seriously.

• This policy is formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
• Any amendments to this Policy will be communicated to registered users via the platform or email.
• Continued use of the platform after any amendments constitutes acceptance of the updated terms.
• This policy should be read together with Terms and Conditions syarikat77.

2 Types of Personal Data We Collect

To enable syarikat77 to provide safe, compliant, and high-quality services to all players, we need to collect various categories of personal data. This collection is carried out either directly from you or automatically through your use of our platform.

We do not collect sensitive personal data such as medical records, religious beliefs, or political views. syarikat77 only collects data that is strictly necessary for the purposes stated in this policy — a principle known as "data minimisation".

3 How and Why We Use Your Data

Every piece of data we collect has a clear and legitimate purpose. syarikat77 does not use your data for any purpose other than those stated below without first obtaining your additional consent.

• Account management: Creating, verifying, and managing your player account, including the KYC process required for legal compliance.
• Transaction processing: Processing deposits, withdrawals, and all other financial transactions securely and accurately.
• Platform security: Detecting and preventing fraud, money laundering, unauthorised access, and other illegal activities on our platform.
• Legal compliance: Meeting all applicable legal and regulatory obligations, including reporting required by the relevant authorities.
• Customer Support: Providing effective assistance whenever you contact our support team through any channel.
• Product improvement: Analysing aggregated usage patterns to improve the gaming experience and platform features.
• Marketing communications: Sending promotional information and the latest offers — only to users who have opted in to receive them.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate assistance when needed.

The legal basis for each data processing activity is either the performance of a contract (the service agreement between you and syarikat77), compliance with legal obligations, the legitimate interests of syarikat77, or your explicit consent.

4 Data Sharing with Third Parties

Syarikat77 does not sell your personal data to any party. However, in operating our platform, we need to share certain data with selected service providers who help us deliver our services to you. All such third parties are required to uphold the same strict security and privacy standards that we ourselves maintain.

• Payment providers: DuitNow, FPX, local banks, and e-wallet providers that securely process your financial transactions.
• Game software providers: Licensed gaming companies that provide game content on our platform — only game-related data is shared as necessary.
• Cloud service providers: Secure server infrastructure that stores our platform data to industry-grade security standards.
• Identity verification services: A licensed KYC provider that assists us in verifying the identity of new players for anti-money laundering compliance purposes.
• Statutory authorities: Law enforcement agencies or regulatory bodies requiring specific information pursuant to valid legal provisions.

We never share your data with third-party advertisers, data brokers, or any entity that would use your information for their own marketing purposes. Any data sharing with third parties is conducted on a need-to-know basis and is protected by legally binding data processing agreements.

5 Cookies, Tracking Technologies & Your Choices

Syarikat77 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how players interact with our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled as they are critical to platform operation.
• Performance cookies: Collecting aggregated, anonymised data on how players use our platform to help us identify areas for improvement.
• Functional cookies: Remembering your preferences such as language, display settings, and game preferences so you don't have to reconfigure them every visit.
• Analytical cookies: Used to analyse traffic and usage patterns for product improvement — only with your consent.

You can manage or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may prevent you from fully accessing certain features of the syarikat77 platform. For mobile app users, privacy options can be managed through your device's privacy settings.

6 Data Security Measures

Protecting your personal data from unauthorised access, loss, or misuse is one of syarikat77's highest priorities. We continuously invest in the latest security infrastructure to maintain the strongest possible level of protection for all our players' data.

• Data encryption in transit using TLS 1.3 and 256-bit SSL protocols for all communications between the platform and users.
• Encryption of data at rest for all personal and financial information stored in our databases.
• Two-factor authentication (2FA) is available and recommended for all player accounts as an added layer of security.
• Round-the-clock security monitoring by our experienced cybersecurity team using real-time threat detection systems.
• Independent third-party penetration testing is conducted on a regular basis to identify and address any security vulnerabilities.
• A least-privilege access policy is enforced for all syarikat77 staff — only personnel who genuinely require access to specific data are permitted to do so.
• All staff who handle personal data receive regular data protection training.

While we take all reasonable precautions, no security system in the world can be guaranteed 100% safe. We therefore encourage our players to also take their own security measures, such as using strong and unique passwords and never sharing their login credentials with anyone.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you as a data subject have the following rights regarding your personal data held by syarikat77.

To exercise any of the above rights, please contact our privacy team via Live Chat and specify the particular right you wish to exercise. We will process your request promptly and respond within the timeframe required by law. We do not charge any fee for legitimate privacy rights requests.

8 Data Retention Period

Syarikat77 does not retain your personal data longer than necessary for the purposes stated in this Privacy Policy, or to fulfil applicable legal and regulatory requirements. The specific retention period depends on the type of data and its intended purpose.

• Active account data: Retained for the duration your account is active and for the required period following account closure for dispute resolution or audit purposes.
• KYC records and identity verification: Retained for a minimum of 5 years after account closure, in line with Malaysia's anti-money laundering legal requirements.
• Financial transaction records: Retained for a minimum of 7 years for accounting and tax compliance purposes.
• Support communication logs: Retained for 2 years for quality assurance purposes and the resolution of any disputes that may arise.
• Cookie and analytics data: Session data expires when you close your browser (session cookies) or after a set period (persistent cookies, typically 12–24 months).

Once the stipulated retention period has expired, your personal data will be securely deleted or permanently anonymised so that it can no longer be associated with you as an individual. The deletion process follows methods that meet industry security standards.

9 Changes to This Privacy Policy

Syarikat77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements in how we protect your data. We are committed to remaining fully transparent about any such changes.

• The "Updated" date at the top of this page will always reflect the date the latest version of this Policy came into effect.
• For material amendments that significantly affect your privacy rights, we will send a notice via your registered email or through an in-platform notification at least 14 days before they take effect.
• For minor amendments such as clarification of terms or text corrections, we may simply update the date without prior notice.
• Your continued use of the syarikat77 platform after the effective date of an updated Policy constitutes your acceptance of the changes.
• The latest version of this Privacy Policy is always accessible on this page at any time.

We encourage you to review this page from time to time to stay informed about how we protect your information. Should you disagree with any amendments, you have the right to close your account before the amendments take effect.

10 Contact Our Privacy Officer

Syarikat77 has appointed a Data Protection Officer responsible for overseeing our compliance with privacy laws and handling all personal data-related enquiries. If you have any questions, concerns, or wish to exercise your privacy rights, we are here to help.

• Live Chat: The fastest way — available 24/7 via the chat button on our platform.
• Email: Contact us at [email protected] for privacy enquiries that require a written explanation.
• Response time: We aim to respond to all privacy enquiries within 3 working days, and data rights requests within 14 working days.
• Official complaints: If you are unsatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).

We take every privacy enquiry and concern seriously. No question is too small — if you are unsure about anything relating to your data privacy at syarikat77, do not hesitate to reach out.